Telkom Indonesia Speed Test — Cek Kecepatan IndiHome & Orbit
PT Telkom Indonesia is the largest telecommunications company in Indonesia, serving over 270 million people through two flagship home internet products: IndiHome (fiber broadband) and Orbit (4G/5G wireless home internet). As Indonesia's state-owned telco, Telkom operates the most extensive fixed broadband infrastructure in the country, covering urban centers as well as expanding rapidly into rural and semi-urban areas.
Whether you are a subscriber of IndiHome (internet rumahan berbasis fiber) or Orbit (internet rumahan nirkabel dengan teknologi 4G/5G), testing your actual internet speed — cek kecepatan internet — is the most reliable way to verify your connection is performing as advertised.
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Telkom Indonesia Internet Products: IndiHome and Orbit
IndiHome — Fiber Broadband for Indonesian Homes
IndiHome is Telkom Indonesia's flagship fiber-to-the-home (FTTH) broadband service. Launched in 2015, IndiHome has grown into Indonesia's dominant fixed broadband provider, with over 8 million subscribers as of 2025. The service delivers fiber internet with optional bundled TV (UseeTV) and telephone services.
IndiHome uses GPON (Gigabit-capable Passive Optical Network) technology to deliver fiber from local exchanges to homes across Indonesia's major cities and towns.
IndiHome speed packages available in 2025:
| Package |
Download Speed |
Upload Speed |
Monthly Price (approx.) |
| IndiHome 10 Mbps |
10 Mbps |
10 Mbps |
Rp 255,000 |
| IndiHome 20 Mbps |
20 Mbps |
20 Mbps |
Rp 305,000 |
| IndiHome 30 Mbps |
30 Mbps |
30 Mbps |
Rp 355,000 |
| IndiHome 50 Mbps |
50 Mbps |
50 Mbps |
Rp 450,000 |
| IndiHome 100 Mbps |
100 Mbps |
100 Mbps |
Rp 650,000 |
| IndiHome 200 Mbps |
200 Mbps |
200 Mbps |
Rp 900,000 |
| IndiHome 300 Mbps |
300 Mbps |
300 Mbps |
Rp 1,200,000+ |
IndiHome pricing and availability vary by city and region. Prices above are approximate Jabodetabek rates. Bundling with UseeTV and telephone can change base pricing.
IndiHome plans are symmetric — download and upload speeds are identical, which is ideal for video conferencing, uploading to cloud storage, and live streaming.
Orbit — 4G/5G Wireless Home Internet
Orbit is Telkom Indonesia's wireless home internet solution, launched in 2020 to serve areas without IndiHome fiber coverage and users who want a no-contract, self-install option. Orbit uses the Telkomsel 4G LTE and 5G network (Telkomsel is majority-owned by Telkom Indonesia) to deliver home internet through a plug-and-play router device.
Orbit is available in two main product lines:
- Orbit Star: Entry-level 4G/LTE router for basic internet use
- Orbit Pro: Advanced 4G/LTE router with improved antennas and Wi-Fi 6 support
- Orbit Ultra: 5G-capable router for areas with Telkomsel 5G coverage
Typical Orbit performance:
| Device / Network |
Download |
Upload |
Latency |
| Orbit Ultra (5G) |
50–300 Mbps |
15–80 Mbps |
15–35 ms |
| Orbit Pro (4G LTE-A) |
20–100 Mbps |
5–30 Mbps |
25–55 ms |
| Orbit Star (4G LTE) |
5–50 Mbps |
2–15 Mbps |
35–70 ms |
Orbit uses prepaid data packages (paket data Orbit) — users top up data credits, and speed may be reduced after the quota is exhausted unless a priority data add-on is purchased.
How to Run an Accurate IndiHome or Orbit Speed Test
For IndiHome Fiber Subscribers
To get the most accurate cek kecepatan IndiHome result:
- Connect your computer or laptop to the IndiHome ONT/router using an ethernet cable — this bypasses any Wi-Fi limitations and gives you the direct fiber speed
- Close all active applications including cloud storage sync (Google Drive, Dropbox), streaming apps, and browser tabs
- Disconnect other devices from your Wi-Fi network temporarily
- Run the speed test at InternetSpeedTest.net
- Record: download speed (Mbps), upload speed (Mbps), ping (ms), jitter (ms)
Run the test at different times — during the day and in the evening — to compare peak vs. off-peak performance.
For Orbit Wireless Users
- Position the Orbit device near a window or in an elevated location for the best Telkomsel LTE/5G signal
- Check the Orbit app (MyOrbit) for current signal strength before testing
- Ensure your data quota is not exhausted — Orbit reduces speeds to 512 Kbps–1 Mbps when the high-speed quota runs out
- Run the speed test and note the time and Orbit signal indicator
Expected Speed Results: IndiHome and Orbit
IndiHome Fiber — What Normal Looks Like
| Subscribed Speed |
Off-Peak Result |
Peak Result (7–11 PM) |
Ping (local) |
| 10 Mbps |
9–11 Mbps |
7–10 Mbps |
8–20 ms |
| 30 Mbps |
28–32 Mbps |
24–30 Mbps |
8–18 ms |
| 50 Mbps |
47–53 Mbps |
40–50 Mbps |
6–15 ms |
| 100 Mbps |
95–105 Mbps |
80–100 Mbps |
5–12 ms |
| 200 Mbps |
190–210 Mbps |
160–200 Mbps |
5–10 ms |
If your wired IndiHome speed test shows results below 70% of your subscribed speed during off-peak hours, this indicates a service problem worth reporting.
International vs. Local Server Latency
When testing IndiHome speed to servers in Singapore or the US, expect higher latency:
- Local Indonesian server: 5–20 ms
- Singapore server: 15–35 ms
- US West Coast server: 160–220 ms
- European server: 200–280 ms
For gaming and video calls, local latency is what matters most.
Troubleshooting Slow Telkom Indonesia Internet Speeds
1. IndiHome ONT and Router Issues
The Telkom technician installs an ONT (Optical Network Terminal) to convert fiber signals to ethernet, plus a Wi-Fi router (commonly ZTE or Huawei models supplied by Telkom):
- Restart both the ONT and the Wi-Fi router — unplug both for 30 seconds, then plug the ONT back first, wait for it to fully initialize, then restart the router
- Check the ONT status lights — all lights should be stable. A blinking or red "PON" or "LOS" light indicates a fiber signal issue requiring a Telkom technician
- Log into the router admin panel (typically 192.168.1.1 with admin/admin or check the label on your router) to verify WAN connection status
2. IndiHome Fiber Patch Cord
The SC/APC or SC/UPC fiber connector from the wall faceplate to the ONT is a common failure point in Indonesian homes:
- Ensure it is fully and securely inserted
- Look for damage, extreme bends, or kinks in the yellow fiber cord
- Report a damaged patch cord to Telkom (call 147) — replacement is typically free within warranty
3. Peak-Hour Congestion on IndiHome
IndiHome uses GPON technology where 32–64 households share the downstream bandwidth of a single OLT port. During peak hours in dense urban areas (particularly in Jakarta, Surabaya, Bandung), this sharing can cause noticeable speed drops.
If kecepatan internet IndiHome is consistently slow at night but fast during the day:
- Document with timestamped speed tests
- Report via MyIndiHome app or call 147 (Telkom Customer Service)
- If the issue persists over two weeks, it's a network capacity problem that requires Telkom to split the OLT port
4. Orbit Quota Management
Slow speeds on Orbit are often caused by exhausted high-speed data quota, not a network problem:
- Open the MyOrbit app and check remaining high-speed data quota
- When the quota runs out, speeds drop to 512 Kbps–1 Mbps — enough for messaging but not streaming or video calls
- Purchase an add-on paket kuota tambahan within the MyOrbit app to restore full speeds
5. Orbit Signal Optimization
For Orbit 4G/5G devices, placement is critical:
- Window placement can improve signal by 5–15 dB compared to being in the center of a room
- Keep the device away from thick concrete walls and metal objects
- Orbit Pro and Ultra devices have directional antennas — orient the device according to the nearest Telkomsel tower location (check the Telkomsel coverage map)
IndiHome vs. Orbit: Which Is Right for You?
| Feature |
IndiHome Fiber |
Orbit 4G/5G |
| Technology |
FTTH fiber |
4G LTE / 5G wireless |
| Speed consistency |
Very high |
Moderate (varies by signal) |
| Max speeds |
Up to 300+ Mbps |
Up to 300 Mbps (5G areas) |
| Upload speed |
Symmetric |
Lower than download |
| Data quota |
Unlimited (all plans) |
Limited (quota-based) |
| Installation |
Technician required |
Self-install (plug & play) |
| Contract |
12–24 months typical |
No contract (prepaid) |
| Availability |
Major cities and towns |
Anywhere with Telkomsel signal |
| Best for |
Households wanting reliability |
Renters, rural areas, portability |
For a household in a major Indonesian city with stable fiber coverage, IndiHome is almost always the better choice for price-to-performance ratio. Orbit excels for renters, those in fiber-underserved areas, or those wanting a secondary backup connection.
Frequently Asked Questions
How do I run a Telkom Indonesia speed test (cek kecepatan IndiHome)?
Visit InternetSpeedTest.net and click Start. The test automatically measures your download speed, upload speed, ping, and jitter in 30–45 seconds. No login, Telkom account, or app download is required.
Why is my IndiHome speed slow (kenapa IndiHome lambat)?
The most common causes are: (1) peak-hour network congestion — IndiHome speed often drops between 7–11 PM when many users are simultaneously active; (2) Wi-Fi interference — test via ethernet to verify; (3) ONT or router issues — try restarting both devices; (4) fiber patch cord damage or loose connection at the ONT. If off-peak wired speeds are consistently below 70% of your subscribed plan, contact Telkom at 147 or via the MyIndiHome app.
What is a good speed test result for IndiHome 100 Mbps?
On a wired ethernet connection during off-peak hours, you should see 90–105 Mbps download and 90–105 Mbps upload. Ping to a local Indonesian server should be under 20 ms. During peak hours, 75–100 Mbps download is still acceptable. Results consistently below 60 Mbps on a wired 100 Mbps plan warrant a complaint to Telkom.
Test Your IndiHome or Orbit Speed — Free, No Login Required →
Accurate download, upload, ping, and jitter results in under 45 seconds.
Last updated: March 2026
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