Globe Speed Test — Check Your Globe Telecom Internet Speed
Globe Telecom is one of the two dominant telecommunications companies in the Philippines, competing head-to-head with PLDT across mobile, broadband, and fiber services. Through its home internet brand Globe At Home, Globe serves millions of Filipino households with fiber broadband, prepaid home WiFi, and postpaid broadband plans.
With Globe's significant investments in its fiber network expansion and 5G infrastructure, speeds have improved substantially in recent years — but real-world performance still varies by location, plan, and network conditions. Running a speed test is the most reliable way to know exactly what you're getting.
→ Run Your Globe Speed Test Now
Globe At Home Internet Services
Globe organizes its home internet offerings into several categories:
Globe At Home Fiber Plans
Globe At Home Fiber (formerly Globe Unli Fiber) uses FTTH (Fiber to the Home) technology in areas where Globe has completed fiber rollout. These plans offer the most consistent and fastest speeds available from Globe:
| Plan |
Download Speed |
Upload Speed |
Monthly Fee (approx.) |
| At Home Plan 1299 |
50 Mbps |
50 Mbps |
₱1,299 |
| At Home Plan 1699 |
100 Mbps |
100 Mbps |
₱1,699 |
| At Home Plan 2499 |
200 Mbps |
200 Mbps |
₱2,499 |
| At Home Plan 3499 |
500 Mbps |
500 Mbps |
₱3,499 |
| At Home GigaPower |
1,000 Mbps |
1,000 Mbps |
Contact Globe |
Like PLDT Fibr, Globe At Home Fiber plans are symmetric — upload speed equals download speed. This makes them well-suited for video calls, remote work, gaming, and content creation.
Globe At Home Prepaid WiFi
Globe At Home Prepaid WiFi runs on the Globe LTE and 5G mobile network, providing internet without requiring a fixed fiber installation. Popular among renters and in areas without fiber coverage:
- GoSURF data packs: ranging from 1-day to 30-day validity
- HomeSURF packs: specifically designed for at-home devices, offering boosted data allowances
- Typical performance: 10–60 Mbps on LTE, 30–150 Mbps in 5G coverage areas
How to Run an Accurate Globe Speed Test
For Globe At Home Fiber Subscribers
- Connect via ethernet cable — plug your laptop or desktop directly into the Globe modem/router's LAN port. This is essential for an accurate baseline test.
- Close all streaming, downloads, and cloud sync apps on the test device
- Turn off Wi-Fi on other phones and tablets to eliminate competing traffic
- Start the speed test at InternetSpeedTest.net
- Save your results — note the time, as performance varies between peak and off-peak hours
For Globe At Home Prepaid WiFi Subscribers
- Position your device for maximum LTE signal — near a window, in an elevated spot, away from thick concrete walls
- Check signal bars on the device display — 4 bars minimum for usable speeds
- Avoid testing during peak hours (8–11 PM) when cellular networks are heavily loaded
- Run the test and note whether you're on LTE or 5G (check the device's signal indicator)
What Speeds to Expect from Globe At Home
Globe Fiber Performance
Under normal conditions, Globe At Home Fiber should deliver speeds close to your subscribed plan during off-peak hours:
| Plan Speed |
Off-Peak Expected |
Peak (8–11 PM) Expected |
Local Ping |
| 50 Mbps |
47–52 Mbps |
38–50 Mbps |
5–15 ms |
| 100 Mbps |
95–105 Mbps |
80–100 Mbps |
5–12 ms |
| 200 Mbps |
190–210 Mbps |
160–200 Mbps |
4–10 ms |
| 500 Mbps |
470–510 Mbps |
420–500 Mbps |
4–10 ms |
Results consistently below 70% of your plan speed during off-peak hours warrant a service complaint.
Globe Prepaid WiFi Performance
Globe prepaid WiFi performance is more variable than fiber:
| Network Type |
Typical Download |
Typical Upload |
Latency |
| 5G (NSA/SA) |
50–300 Mbps |
15–80 Mbps |
15–35 ms |
| 4G LTE-A |
20–80 Mbps |
5–20 Mbps |
25–50 ms |
| 4G LTE |
5–30 Mbps |
2–10 Mbps |
35–70 ms |
| 3G fallback |
1–5 Mbps |
0.5–2 Mbps |
80–150 ms |
Why Is My Globe Internet Slow? Common Causes and Fixes
1. Peak Hour Congestion
Globe's fiber network uses GPON (Gigabit-capable Passive Optical Network) technology, which means multiple households share the downstream bandwidth of a single optical distribution network. During the evening when many subscribers are simultaneously streaming and gaming, the shared capacity gets strained.
What you can do:
- Document slow speeds with timestamped speed tests
- Report via the Globe At Home app or call the 211 Globe hotline
- If congestion is persistent and widespread in your area, Globe may need to split the affected OLT port or add capacity
2. Globe Modem/Router Issues
Globe provides an ONT (Optical Network Terminal) and usually a separate Wi-Fi router. Common issues:
- Outdated firmware: Globe pushes firmware updates remotely, but some devices get stuck. Restart the modem to trigger a firmware check.
- Overheating: Globe routers in Philippine conditions can overheat. Ensure the router is in a ventilated area and not in an enclosed cabinet.
- Factory reset recovery: If the router is behaving erratically, a factory reset and re-provisioning by Globe support often resolves persistent issues.
3. Wi-Fi Interference in Philippine Homes
Wi-Fi 2.4 GHz is crowded in dense Philippine residential areas (condominiums, subdivisions) where dozens of networks from neighboring units compete on the same channels:
- Switch devices to 5 GHz Wi-Fi for faster, less-congested connections close to the router
- Use a Wi-Fi analyzer app (Android/iOS) to identify which channels neighbors are on, then set your router to the least-used channel on 2.4 GHz
- Consider a mesh Wi-Fi system (Globe also sells the Eero mesh system) for consistent speeds throughout a larger home
4. Globe Fiber Patch Cord
The yellow SC/APC fiber patch cord connecting your wall outlet to the Globe ONT is fragile. A damaged, bent, or loosely seated connector can cause speed drops and intermittent disconnections:
- Ensure the connector is fully inserted into the ONT
- Check for visible kinks or damage in the cord
- Request a technician replacement if the cord appears damaged
5. Signal Issues for Prepaid WiFi Devices
For Globe At Home Prepaid WiFi (LTE/5G routers):
- Elevate the device — signal strength increases significantly even a few feet higher
- Position near windows facing a Globe cell tower
- Use the Globe At Home app's signal guide feature to find the optimal placement
- External antenna accessories (available for select models) can boost signal by 5–15 dB
Globe vs. PLDT: Which Is Faster in the Philippines?
The honest answer is: it depends on your specific location. Both Globe and PLDT have invested heavily in fiber expansion, and coverage quality varies block by block in Philippine cities.
General observations as of 2025:
| Metric |
Globe At Home |
PLDT Home Fibr |
| Fiber availability |
Broad NCR + major cities |
Broad NCR + major cities |
| Plan pricing |
Comparable to PLDT |
Comparable to Globe |
| Avg. off-peak fiber speed |
Matches plan speed |
Matches plan speed |
| Avg. peak congestion |
Moderate |
Moderate |
| Mobile network (backup) |
Globe/TM LTE/5G |
Smart/Sun LTE/5G |
| Customer satisfaction (2024 NTC data) |
Comparable |
Comparable |
The best strategy is to ask neighbors in your specific building or street which ISP they use and how it performs. Real-world local experience trumps any national benchmark.
How to File a Globe Internet Complaint
If your Globe speed test results are consistently below your subscribed plan:
- Collect evidence: 5+ speed test screenshots at different times, showing your plan's expected speed vs. actual speed
- Test via ethernet to confirm the issue isn't Wi-Fi related
- Contact Globe:
- Globe At Home app — fastest response channel
- 211 hotline — available 24/7
- Globe website chat at globe.com.ph
- Request a line test — Globe can remotely diagnose your ONT and fiber signal
- Escalate to NTC at ntc.gov.ph if Globe fails to resolve the issue within 15 days
Frequently Asked Questions
How do I run a Globe speed test?
Visit InternetSpeedTest.net and click Start. The test measures your download speed, upload speed, ping, and jitter in about 30–45 seconds. No Globe account or login is required.
What is a good speed test result for Globe At Home?
For a Globe At Home Plan 1699 (100 Mbps fiber), results of 90–105 Mbps download and 90–105 Mbps upload via ethernet during off-peak hours indicate excellent service. For Globe Prepaid WiFi, results of 20–50 Mbps on LTE are typical in good signal areas in Metro Manila and major cities.
Why is my Globe internet speed so slow at night?
Globe At Home fiber uses shared GPON infrastructure, which means the available bandwidth is divided among all active subscribers connected to the same OLT port. Evening hours — particularly 8–11 PM — see peak simultaneous usage from neighbors streaming, gaming, and making video calls, which reduces speeds for everyone on the same network segment. Globe must add capacity (split OLT ports or add new fiber nodes) to resolve this at scale.
Test Your Globe Internet Speed — Free, No Login Required →
Accurate download, upload, ping, and jitter results in under 45 seconds.
Last updated: March 2026
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